Privacy policy

Who we are

New Link Comércio Exterior, headquartered at Rua Brás Cubas, 37, Conjunto 76, Centro, Santos, SP, Brazil, is responsible (controller) for the personal data processed through this website.

What data we collect

We only collect what is needed to answer your request and keep the website running securely:

• Data you send us through the contact form: name, company, CNPJ, email, phone/WhatsApp and the content of your message. Company and CNPJ are optional.
• Data you send us directly by email, phone or WhatsApp.
• Basic browsing data automatically recorded by the hosting server, such as IP address, browser type, pages visited, and date and time of access.

This website does not use audience analytics, advertising or tracking tools.

How we use the data

• Answering your requests, questions and quote requests.
• Following up on the service you requested.
• Ensuring the security and proper operation of the website.

We do not sell your data or use it to send advertising.

Cookies

We use cookies to keep the website secure, remember your preferences and improve your browsing experience.

The website only stores in your browser the fact that you have already seen the cookie notice, so it is not shown again. We do not use analytics, advertising or tracking cookies.

The About and Contact pages display a Google Maps map. This content is provided by Google, which may use its own cookies according to its privacy policy (policies.google.com/privacy).

You can delete or block cookies at any time in your browser settings.

Sharing

Your data may only be accessed by service providers required to operate the website and email, such as hosting, or when required by law or by a competent authority.

Storage and security

We keep data for as long as needed to handle your request and comply with legal obligations. We adopt reasonable technical and administrative measures to protect it against unauthorized access, loss or alteration.

Your rights

Under the LGPD, you may request at any time:

• Confirmation that your data is processed and access to it.
• Correction of incomplete, inaccurate or outdated data.
• Anonymization, blocking or deletion of unnecessary or excessive data.
• Information about who your data has been shared with.
• Deletion of data processed based on your consent and withdrawal of that consent.

To exercise your rights or ask questions about this policy, write to contato@newlinkaduaneira.com.br.

Changes to this policy

This policy may be updated to reflect changes to the website or to the law. The date of the last update is shown at the top of this page.